Refund Policy

Every rank is a digital item applied to your Minecraft account immediately after payment. Once applied it has been used, so we do not offer refunds for change of mind, for buying the wrong rank, or for a rank purchased for the wrong username.

Before paying, the checkout shows the rank, the exact price, the account that will receive it, and asks you to confirm you understand this policy. Please check the username carefully; ranks cannot be moved between accounts.

Trace and Glide are sold 30 days at a time and never renew automatically. When the period ends the rank simply expires; buy again to extend it. Partial periods are not refunded.

Duplicate charges: if you were billed more than once for the same rank, we refund the extra charges in full.

Failed delivery: if your rank has not appeared on the account you entered within 24 hours and we cannot fix it, we refund the purchase.

Billing errors on our side: if the amount charged does not match the price shown at checkout, we refund the difference.

Report these within 14 days of the charge and include the payment reference from your Stripe receipt.

Please contact us before disputing a charge with your bank. Disputes filed for purchases that were delivered as described are contested, and the rank is removed from the account while the dispute is open.

Accounts banned for cheating or serious misconduct under the Terms of Service forfeit active ranks without refund.

For anything on this page, reach the ParkourMC team through the contact details published on parkourmc.com. Include your Minecraft username and the payment reference.